Information - Frequently Asked Questions

Accounting

How do I access my invoice?

To view/print invoices in MyQuorum, click the menu in the top left corner and select Invoicing -> Invoice -> Invoice Documents and fill in the appropriate Accounting Month.

To be set up to receive invoices via e-mail after the month has been finalized, please e-mail a request to Trang.Nguyen@williams.com or Kevin.Wood@williams.com

What payment methods are accepted?

The bank information for ACH and Wire payments are included on the bottom page of the Statement of Account and Remittance Advice included with your monthly invoice.

Attn: MRP
P.O. Box 27031
Richmond, VA 23261

Who do I call with questions regarding my invoice?

MountainWest Pipeline - Trang Nguyen 385-622-2217
MountainWest Overthrust Pipeline – Kevin Wood 385-390-3039
White River Hub – Chris Madsen 801-584-6424

How are Cash In Cash Out (CICO) charges/credits calculated?

For questions regarding the calculation of the volume cashed out, please contact:

James Bonnett – 385-390-3031
Annette Bennion – 385-390-3095

The cashout price is based on the first-of-the-month index for Northwest Pipeline for the first of the month following final determination of the cashout volume (example: a cashout in March would be subject to April's price)

*OBA cashouts may be different per the individual agreement.

Why do I have a credit on my invoice?

A credit on the Statement of Account in the Amount Due field indicates an overpayment of a prior month's invoice.

"Current Month CICO SHARING" credits are excess cashout revenues credited in proportion to the revenue contributed for the month in which the imbalance occurred. CICO Sharing is credited in March and September.

"Current Month REVENUE SHARING" credits are for Unauthorized Overrun and Interruptible revenues received in excess of the amount allowed. Credits are calculated pro-rata based on the revenue contributed. Interruptible Revenue sharing is credited in February and Unauthorized Overrun sharing is credited in March.